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Benchmarking: Challenging the Best

Deep Insight of the "best practices" in TIMES

Based on over 1,000 projects in over 100 companies in the TIMES segment, Skillnet is familiar with the majority of the "best practices" in this pulsating and exciting industry. Challenging aspects of their organizations with the "best practices" in their own sector helps our clients identify their strengths and weaknesses and derive potential to improve their business and increase their performance.

Crack through resistance

What makes benchmarking such a powerful management tool is that it overcomes a paradigm blind mode of thinking like "It’s good because we've always done it." This is exactly what Skillnet always advises against. With our benchmarking consulting, new methods, ideas, and tools are developed to improve our clients’ effectiveness. We help crack through resistance to change by demonstrating other “best practices” than the one currently employed.

Benchmark as a continious process

Benchmarking is usually used as a strategic management method that should not be treated as one-off event, but as a continuous process. As a lasting partner of our clients, Skillnet guarantees this requirement of successful and sustainable benchmarking.

Individual five Step Process

There is no single benchmarking process that has been universally adopted. This is why we individually develop unique approaches for our clients in order to achieve the best benefit. Based on the tremendous experience of more than 10 years consulting in the TIMES segment, Skillnet is well-suited to identify the target company and the specific "best practice" in any aspect of an organization such as:

  • Processes,
  • Service,
  • Products,
  • Finance,
  • Performance and
  • Strategy.

Following the method of Robert Camp, the "founder" of the Benchmarking Management Method, Skillnet typically takes five steps in order to conduct a benchmarking analysis:

  1. Select benchmark aspect ,
  2. Identify potential target companies,
  3. Identify data sources and collect data,
  4. Determine the gap, and
  5. Develop approach to close the gap.
Research, Benchmarking, Competition, Best Practice, Marketing, ARPU, Performance, Cross Border, Study


October 2008: To navigate the rough seas ahead, we created 'SWOPP', the Skillnet WashOut Preparation Package. If you want to learn more about SWOPP, please do not hesitate to contact us.

Philip Dipner
Manager
"Due to the tremendous experience in the TIMES segment Skillnet is familiar with the majority of the "best practices" in this pulsating and exciting industry. To learn from the best and challenge them with their own strengths is a key success factor."
Email us for more info:
MI@skillnet.com

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Selected Skillnet Clients

Axel Springer Mediahouse, bigFM, bwin, Empolis, Gruner + Jahr, IBM, InteractiveMedia, InterSystems, SevenOne Intermedia, TFG Capital, VVA, Zeit