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News & Research

25th of May, 2010

French e-business player selects Skillnet for market share expansion program

file under: Benchmarking, Best Practice, Branding, Customer Service, E-Commerce, Internationalization, Outsourcing, Partnering, Peer Group, Social Media, Social Networks, Travel

14th of May, 2010

Skillnet wins pitch for revenue improvement programm of European e-commerce group

file under: Advertising, Agency, Benchmarking, Best Practice, CRM, Customer Service, E-Commerce, Internationalization, Peer Group, Performance, Revenue Assurance, Special Interest

3rd of March, 2010

Global private equity player selects Skillnet for commercial DD of service provider

file under: Best Practice, Billing, Buy Side, Customer Service, Due Diligence, M&A, Market Potential, Peer Group, Private Equity, SW, Valuation, What's Next?

24th of February, 2010

First mover full service provider to media industry assigns Skillnet with acquisition of growth capital

file under: Advertising, Agency, Best Practice, Billing, Capital Increase, CRM, Customer Service, E-Commerce, Hardware, Software, SW, TV

17th of February, 2010

Publisher picks Skillnet for realization of "What's Next?" project in new business area

file under: Billing, Communities, CRM, Customer Service, Diversification, E-Commerce, Industry Solutions, Marketing, Partnering, Sales, Software, Special Interest

20th of November, 2009

Global service provider for customer communications, customer retention and supply chain management selects Skillnet for "What's Next?" strategy

file under: Advertising, Agency, Benchmarking, Best Practice, BI, CRM, Customer Service, Internationalization, Performance, Program Mgt., Software, SW

20th of November, 2009

Europe’s leading SW vendor for a specific business segment assigns Skillnet with post merger integration project

file under: Advertising, Agency, Benchmarking, Best Practice, BI, CRM, Customer Service, Negotiation Management, Performance, Program Mgt., Software, SW

16th of July, 2009

Market leading Special Interest publisher assigns Skillnet with improvement program and new business set-up

file under: Advertising, Best Practice, CRM, Customer Service, E-Commerce, Mobile Internet, Mobile TV, Negotiation Management, Program Mgt., RFP, SWOPP, TV

17th of April, 2009

Skillnet wins technology review and improvement program for selected IT systems of European media player

file under: Advertising, Agency, Best Practice, Billing, CRM, Customer Service, Mobile Internet, Negotiation Management, Performance, RFP, SW, SWOPP

26th of March, 2009

Leading global telco assigns Skillnet team for process optimization within their DSL business units

file under: Best Practice, Customer Service
News 6 to 15 of 41 concerning "Customer Service" . View first 10 or next 10